denverballoondecor@gmail.com 

Tel: 720-645-0881 

Contact

FAQ

 

EVENT DECOR BOOKING?

Booking further in advance is best to ensure availability for a specific date. We suggest a month in advance during the summer months. A deposit may be required.

HOW DO I REQUEST A QUOTE?

A quote inquiry can be placed through email, text, or Instagram Direct Message, or phone call.

PLEASE PROVIDE

Date & Location of  Event/ The Style & Estimated Scale of Decor/ Color Palette/ Inspiration Photos 

WHEN DO I NEED TO SCHEDULE A WALKTHROUGH?

If measurements at your home or venue are needed to determine the scale of decor.  Guidance with what options best fit the space. For displays on the ceiling.  Walkthroughs can be scheduled at any time we suggest at least two weeks before your event if needed.

HELIUM BALLOONS

There is currently a nationwide shortage of helium. Due to fluctuating availability and pricing please contact for further information

 

WHAT IS YOUR CHANGE\ CANCELLATION POLICY?

We will try to accommodate all requests within reason.  You will be contacted when final supplies have been ordered making large changes before your event no longer possible. Cancellation of events after the supply order will lose their deposit.  These policies are in place to ensure the viability of our small business. 

 

DO YOU HAVE AN EMERGENCY NUMBER?

Balloons can be fragile in case of true emergency please call or text  (720)-645-0881.

 

WHAT ARE YOUR PAYMENT POLICIES?

We accept Cash, Venmo, Card payments. We do not currently accept checks.  The entirety of payment is due the date of the event. Due to the nature of balloons, no refunds will be given on services rendered. 

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